TERMS AND CONDITIONS

ClawLand — Remote Claw Machine Application

Last Updated: March 1, 2026

1. AGREEMENT TO OUR LEGAL TERMS

We are AEZAKMI FZ LLC, doing business as ClawLand ("Company," "we," "us," "our"), a company registered in the United Arab Emirates at T1-7F-28, RAKEZ Amenity Center, Al Hamra Industrial Zone-FZ RAK, United Arab Emirates.

We operate the website https://claw.land (the "Site"), the mobile application ClawLand (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

ClawLand is a remote claw machine entertainment platform. Users remotely operate real, physical claw machines via live video feed on their devices. Users purchase virtual currency to operate the machines and attempt to win physical merchandise prizes. This is an entertainment service and is not a gambling, wagering, lottery, sweepstakes, or betting service.

You can contact us by email at info@claw.land or by mail to T1-7F-28, RAKEZ Amenity Center, Al Hamra Industrial Zone-FZ RAK, United Arab Emirates.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and AEZAKMI FZ LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 13 years old. Users between the ages of 13 and 18 (or the age of majority in their jurisdiction) may only use the Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Legal Terms. Persons under the age of 13 are not permitted to use or register for the Services.

2. VIRTUAL CURRENCY

2.1 Purchase and Use

The App uses a virtual currency system (referred to as "Coins," "Tokens," "Credits," or similar designation as displayed in the App) that is required to operate the claw machines. Virtual currency may be purchased through in-app purchases via Apple’s App Store (for iOS devices) or Google Play Store (for Android devices), purchased through our website via Stripe payment processing, or earned through promotional activities, daily login bonuses, referral programs, or other in-app rewards at our sole discretion.

2.2 No Monetary Value

Virtual currency has no real-world monetary value. Virtual currency cannot be exchanged, refunded, or redeemed for cash, credit, or any form of monetary compensation under any circumstances. Virtual currency is non-transferable between users and may not be sold, traded, or bartered outside the App. Any virtual currency balances shown in your account do not constitute a real-world balance or reflect any stored value.

3. GAMEPLAY AND PRIZES

3.1 Claw Machine Operation

Each claw machine operates in real time with a live video feed. Due to the physical nature of the machines, you acknowledge and accept that: network latency may affect the responsiveness of controls; camera angles may not perfectly represent the physical positioning of items; physical factors such as item weight, shape, positioning, and claw grip may affect the outcome of each play; machines may occasionally be unavailable due to maintenance, restocking, or technical issues; and we reserve the right to limit the number of consecutive plays, queue positions, or wait times.

3.2 Prizes

Prizes available through the App are physical merchandise items displayed on or near the claw machines. Upon successfully capturing a prize, the item will be added to your in-app inventory ("Prize Box" or similar feature).

3.3 Prize Redemption — In-App Currency Only

Prizes may only be exchanged for in-app virtual currency. The exchange rate for converting prizes to virtual currency is determined by us at our sole discretion and may vary by prize, by region, and over time. Prizes cannot be shipped, mailed, or physically delivered to users. Prizes cannot be redeemed, exchanged, or converted into cash, cash equivalents, prepaid cards, gift cards with monetary value, cryptocurrency, bank transfers, or any other form of monetary compensation. We do not offer and will never offer cash-out, cash-back, or monetary redemption for any prizes won through the App.

3.4 No Gambling

The App is an entertainment service. It is not a gambling, wagering, lottery, sweepstakes, or betting service. No real money, cash, or cash-equivalent prizes are offered. Prizes won through gameplay can only be exchanged for additional virtual currency within the App. The outcome of each play depends on the user’s skill in operating the claw mechanism in real time. The App does not facilitate or promote gambling in any form.

3.5 Machine Availability

The availability of specific machines, prize items, and game modes is subject to change without notice. We do not guarantee continuous, uninterrupted access to any particular machine or prize.

4. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws and treaties around the world.

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. We reserve all rights not expressly granted to you.

5. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update it as necessary; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are at least 13 years of age, and if you are between 13 and 18, you have the consent of a parent or legal guardian; (5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

6. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

7. PURCHASES AND PAYMENT

7.1 Mobile Purchases

All purchases of virtual currency within the App on mobile devices are processed through Apple’s App Store (for iOS devices) or Google Play Store (for Android devices) using their respective in-app purchase and billing systems. By making a purchase, you agree to the applicable payment terms of the respective platform. We do not directly collect, store, or process your payment card information for mobile purchases.

7.2 Website Purchases

Purchases of virtual currency made through our website at https://claw.land are processed by Stripe. All payment data for website purchases is handled and stored by Stripe in accordance with their privacy policy and terms of service. We do not store your full payment card details on our servers.

7.3 Pricing and Refunds

Prices for virtual currency packages are displayed in the App or on the website in your local currency (or the currency of your App Store / Play Store / Stripe account). Prices may vary by region and are subject to change at any time. All purchases of virtual currency are final and non-refundable, except as required by applicable law or the refund policies of the Apple App Store, Google Play Store, or Stripe.

8. SUBSCRIPTIONS

8.1 Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is monthly.

8.2 Cancellation

All purchases are non-refundable. You can cancel your subscription at any time by logging into your account or through the respective app store subscription management. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at info@claw.land.

8.3 Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

9. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

Use bots, scripts, macros, or automated tools to operate the claw machines or interact with the Services;
Exploit bugs, glitches, or technical errors to gain an unfair advantage;
Interfere with or disrupt the App, servers, or networks connected to the Services;
Attempt to reverse-engineer, decompile, disassemble, or derive the source code of any part of the Services;
Collude with other users to manipulate gameplay outcomes;
Create multiple accounts to circumvent restrictions or abuse promotional offers;
Use VPN or proxy services to misrepresent your geographic location;
Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information;
Harass, abuse, threaten, or intimidate other users or our employees or agents;
Post or transmit any content that is obscene, defamatory, threatening, hateful, or discriminatory;
Attempt to gain unauthorized access to other users’ accounts, our servers, or any connected systems;
Transmit viruses, malware, or any other harmful code;
Use the Services to conduct any form of gambling, wagering, or betting;
Sell, trade, or transfer your account or any virtual currency or prizes to third parties for monetary consideration;
Use the Services for any revenue-generating endeavor or commercial enterprise not specifically endorsed by us;
Systematically retrieve data or content from the Services to create any collection, compilation, or database without written permission.

10. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites.

When you create or make available any Contributions, you represent and warrant that your Contributions do not infringe any third-party rights, are not false or misleading, are not unsolicited advertising or spam, are not obscene or harassing, do not violate any applicable law, and do not violate the privacy or publicity rights of any third party.

11. CONTRIBUTION LICENSE

By posting your Contributions to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions for any purpose, and to prepare derivative works of, or incorporate into other works, such Contributions, and to grant and authorize sublicenses of the foregoing.

You retain full ownership of all of your Contributions and any intellectual property rights associated with them. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions to the Services.

12. MOBILE APPLICATION LICENSE

If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with these Legal Terms.

The following terms apply when you use the App obtained from either the Apple App Store or Google Play Store (each an "App Distributor"): the license granted to you is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service; we are responsible for providing any maintenance and support services with respect to the App; each App Distributor has no obligation to furnish any maintenance and support services; and both Apple and Google and their subsidiaries shall be third-party beneficiaries of these Legal Terms.

13. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to other websites ("Third-Party Websites") as well as content belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy by us, and we are not responsible for them. If you decide to leave the Services and access Third-Party Websites, you do so at your own risk.

14. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property.

15. PRIVACY POLICY

We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the Netherlands. Our company, AEZAKMI FZ LLC, is incorporated in the United Arab Emirates. If you access the Services from any other region of the world with laws governing personal data collection, use, or disclosure that differ from applicable laws in the Netherlands or the UAE, then through your continued use of the Services, you are transferring your data to the Netherlands, and you expressly consent to have your data transferred to and processed in the Netherlands.

16. RESPONSIBLE USE

While the App is an entertainment service and not a gambling platform, we encourage responsible spending. We may, at our discretion, implement features such as: optional spending limits that you may set for your account, session time reminders, self-exclusion options allowing you to temporarily or permanently restrict your access, and parental controls for users under 18. We reserve the right to limit or suspend accounts that we believe, in our sole discretion, are exhibiting patterns of excessive spending or use.

17. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. Upon termination, your right to use the Services and any associated virtual currency will immediately cease. No refunds will be issued for unused virtual currency upon account termination for cause.

18. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

19. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of the United Arab Emirates. AEZAKMI FZ LLC and yourself irrevocably consent that the courts of the United Arab Emirates shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

20. DISPUTE RESOLUTION

20.1 Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes"), the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

20.2 Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the Dubai International Arbitration Centre (DIAC) in accordance with the DIAC Arbitration Rules in force at the time of filing. The seat of arbitration shall be Dubai, United Arab Emirates. The language of the proceedings shall be English. The governing law of these Legal Terms shall be the substantive law of the United Arab Emirates.

20.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES AGREE THAT ANY ARBITRATION SHALL BE LIMITED TO THE DISPUTE BETWEEN THE PARTIES INDIVIDUALLY. (A) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER PROCEEDING; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

20.4 Exceptions

The Parties agree that the following Disputes are not subject to the above provisions: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

21. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS.

WE DO NOT GUARANTEE THAT YOU WILL WIN ANY PRIZES THROUGH THE USE OF THE APP. THE OUTCOME OF EACH PLAY DEPENDS ON MULTIPLE FACTORS INCLUDING USER SKILL, PHYSICAL CONDITIONS OF THE MACHINE, PRIZE POSITIONING, AND OTHER VARIABLES.

22. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

23. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party; or (6) any overt harmful act toward any other user of the Services.

24. FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations under these Legal Terms due to circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics, epidemics, war, terrorism, riots, government actions, sanctions, embargoes, power failures, internet or telecommunications failures, equipment failures, supply chain disruptions, strikes, labor disputes, or acts of God. During any such event, our obligations under these Legal Terms shall be suspended for the duration of the force majeure event, and we shall use commercially reasonable efforts to resume performance as soon as practicable.

25. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data.

26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.

27. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

28. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

AEZAKMI FZ LLC

T1-7F-28, RAKEZ Amenity Center, Al Hamra Industrial Zone-FZ RAK, United Arab Emirates

info@claw.land

— End of Terms and Conditions —